Since 2001, Concierge Home Services has provided homeowners with reliable house cleaning, one time cleaning, pet sitting, home checks, and special cleaning like carpet cleaning and window washing.
We are very different from other companies. We take the time to listen to your needs, and we customize services to meet the needs of your family, your pets, and your home. We are very clear about what we will do, and what our rates are. We believe that surprises are for birthday parties!
It all starts with our core values, which all our franchise partners and staff are aligned with. These are:
- Respect the needs of every client.
- Act with kindness and compassion.
- Integrity at every house, every time.
- Think of yourself as the guest of our client.
- Details matter.
More reasons to choose Concierge Home Services for your house cleaning, pet sitting, and home check needs:
- Our staff graduate from a thorough training program which balances web courses with field-work, and covers house cleaning skills, WHMIS, health and safety, AODA compliance, and code of conduct.
- All staff complete background checks and criminal records checks using the Canadian pre-employment screening services of Triton.
- We are a Canadian small business, started in Ottawa in 2001 and with franchise partners operating in Ottawa, Toronto, and Milton. More franchise opportunities are available.
- Our awards include the Torch Award for Marketplace Ethics from the Better Business Bureau of Eastern Ontario.
- Full time staff (0ver 26 hours a week) are eligble to enrol in our Group Benefits plan with Green Shield, providing medical, dental, life, LTD, and critical illness insurance.
- All staff are fully covered by WSIB insurance.
- We believe in contributing to our community. Over the years we have raised and donated thousands of dollars to valuable charities like the Ottawa Food Bank, Big Brothers and Big Sisters, and Children's Wish. We are proud partners of Cleaning for a Reason, donating house cleaning services to women undergoing cancer treatment.
- Our rate of breakage and damage is consistently low - just 0.054% in 2016. We match our staff with our clients so they can provide personalized attention. We are not a team cleaning company.